NETARX Selected by Cisco Systems as
Remote Network Operations-Advanced Technology Partner (RNO-ATP)
BINGHAM FARMS, MI (August 16, 2004) –
Netarx, Inc., a leading
provider of Cisco IP Communications hardware and comprehensive IP voice
support services including proactive Remote Network Operations (RNO),
announced today that they have successfully renewed their Advanced Technology
Partnership for IP Telephony/Remote Network Operations (ATP-IPT/RNO) with
Cisco Systems, Inc.
Netarx has completed specialized requirements and met Cisco's rigorous
levels of certified personnel to achieve Cisco's designation as an ATP-IPT/RNO
in the United States. Netarx demonstrates world-class process and technology
development ensuring quality ongoing IP Telephony network operations. The
cornerstone of this offering is Netarx-patented network monitoring system
(NMS) technology, the foundation upon which Netarx delivers consistent best
practices and quality IP Telephony operational support and optimization.
"Our customers businesses have realized the benefits of successfully
deploying IP Communications including reduced operational expenditure and
improved employee productivity," said Duane Tursi, CEO of Netarx. "Netarx
people, tools and processes ensure successful deployment and ongoing
optimization of this new world technology that helps businesses communicate
better."
Remote Networking Operations is a critical element in any IP Telephony
support plan. It provides a combination of remote Cisco CallManager and
infrastructure monitoring, proactive response, complex troubleshooting,
resolution, and soft-MAC (remote moves, adds, and changes) to support the
operations of an IP telephony network. The intent is to remotely deliver
service, thus lowering the total cost of ownership while raising customer
satisfaction. Onsite support is available as required. The RNO support
services provided by Netarx complement its presales, planning, design and
implementation services. This capability gives new world IP communications
customers a single source solution for voice, data and video support.
About Netarx
Netarx, Inc is a leading provider of IP Communications hardware and proactive Remote Network Operations (RNO) services. Headquartered in southeast Michigan, Netarx provides IP telephony and converged network solutions to companies throughout North America. Netarx patented Network Monitoring System (NMS) technology enables businesses to monitor and manage their complex networks efficiently and cost effectively. Visit us at www.netarx.com.
