NetCare Support Services

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Netarx portfolio of NetCare managed services enable our customers to continue to benefit from the advanced features and capabilities that today’s complex data centers and Unified Communications networks afford. The following is a list of standard NetCare features.

Communications

24 x 7 Access to Your Team
HD Video / Voice / IM
Mobility: iPhone NetCare Client

Reporting

Secure Web Portal
Network Health Reports
E-mailed Summaries
Up-Time & Graphical Statistics

One-Stop Expertise in All

Cisco
HP
Microsoft
Citrix
EMC
LifeSize
VMware
Liebert
Carrier/Connectivity Management

Monitoring

24 x 7 Monitoring and Alerting
Network Change Control
Device Up / Down
Interface Usage
Device CPU Usage
Device Memory Usage
Interface Errors
Server Disk Usage
Virtual / VMware

Client Testimonials

“NetCare has been invaluable to us. Our company, having undergone mergers, selling’s, and acquisitions on a near constant basis had been pushing our IT staff to its limits. With trying to keep up with the day to day operations of running a nationwide organization, NetCare engineers have been there for us when we were in a pinch. They have been able to provide excellent high-level support for our Cisco, Citrix, and Exchange needs for over a year now. The NetCare service level and professionalism is still as top-notch as it was on day one; and I don’t know what we would do without them!"

-     Adam Mead, Arcadia Healthcare


“NetCare has been a valuable asset to my company, CF Bancorp has always made a great effort to bring the best technology to its customers (internal and external). With that said it was a priority for us to find a partner to work with that understands our goals and objectives. Netarx along with their NetCare team has filled that position. NetCare has taken a burden off my shoulders, improved our internal satisfaction ratings with IT and has been a great assistant with our many Cisco implementations…My only complaint is that we didn’t start NetCare sooner!”

-     Steve MacPherson, Citizens First Savings Bank


Unified Communications (VoIP) & NetCare Support Services (NSS) Literature