Netarx NetCare Remote Operation Center Services (ROCS)

Proactive monitoring and management of your critical IT systems lowers your downtime and mitigates risk while preserving your tangible and intangible network assets. Anticipating and properly managing these systems lowers your exposure to loss when a network “event” occurs. In many cases, directly ensuring positive cash flow.

Netarx ROC Services provides you direct access to knowledgeable design consultants, responsive and caring support staff and experienced technical engineers. These people are the heart and soul of the Netarx experience. Netarx ROCS delivers the proactive monitoring, stewardship and risk management you desire for your mission critical business system environments.

24 x 7 access to your team
Access via HD Video / Voice / Web / IM / Email
Mobility: iPhone App

Secure web portal
Network health reports
Emailed summaries
Up-time and graphical statistics

24 X 7 monitoring & alerting
Change control process
Device up/down
Usages (Interface, Device CPU, Device Memory, Server Disk)
Interface errors
Virtualization/VMware

Cisco	HP	Microsoft
Citrix	Liebert	VMware
EMC	LifeSize
Carrier/Connectivity Management